Privacy Policy

We may collect details such as your name, phone number, email address, city, service location, rooftop details, electricity bill details, solar requirement and messages submitted through our website forms, WhatsApp, phone calls or other communication channels.

We may also collect basic technical information such as browser type, device information, pages visited and approximate website usage data to improve website performance and user experience.

We use your information to respond to enquiries, prepare solar quotations, understand rooftop feasibility, schedule site visits, provide installation support and communicate project-related updates.

We may also use the information to improve our services, website experience, customer support process and internal business operations.

We do not sell your personal information. We may share relevant details only with trusted team members, installation partners, service providers or authorities when required for quotation, survey, installation, documentation, payment, support or legal compliance.

Only the information required for the specific service purpose is shared.

We take reasonable steps to protect customer information from unauthorized access, misuse, loss or disclosure.

However, no online system can be guaranteed to be fully secure. Customers should avoid sharing unnecessary sensitive information through open or public channels.

Our website may use cookies or similar technologies to improve browsing experience, remember preferences and understand website performance.

More details are available on our Cookies Policy page.

You may contact us to request correction, update or removal of your personal information from our active records, where applicable.

You may also choose not to submit certain information, but this may limit our ability to provide accurate quotations or service support.

Y2 Solar may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.